Shipping Fees and Returns

 

Shipping & Handling Rates

TRINITY LANE DECOR shipping & handling rates are as follows:

*FREE SHIPPING ON ITEMS Over $49* (prior to taxes, some exclusions apply) For a limited time and subject to change without notice.  Exclusions apply to expedited orders and on some Furniture items that are over-sized in dimensions and weight or shipped by Freight Carriers.  

For each item priced below $49.00, shipping is $7.95

Returns

Please Note:

- Items and (furniture) that are custom made can not be returned

- All sales are final

Our goal is always your satisfaction. If a return is due to an item being damaged, defective, or your order is incorrect, your order is refundable within 15 days of receipt of the request. Items that arrive postmarked after the return period as shown in the item return policy cannot be accepted and will be returned to you. 

Return times can vary according to the manufacture/supplier of the item.  An original receipt or gift receipt is required for all returns and exchanges.

Once we have received and processed your return, you will receive an email with the details of your refund. If a refund is made to your credit card, please allow 10-15 business days for the refund to appear on your statement. The time period varies for every bank. Please contact your credit card’s issuing bank if you have further questions. Shipping and delivery fees are non-refundable for returned items.